Jake Sweeney Chrysler
Jeep Dodge Ram
85 West Kemper Rd., Cincinnati, OH 45246
513-782-1025
Service Hours:
Monday - Friday 7:30am to 6:00pm
Saturday 7:30am to 2:00pm

Parts Hours:
Monday - Friday 7:30am to 6:00pm
Saturday 7:30am to 2:00pm

HOW TO USE THE NO CONTACT SERVICE DROP BOX






When coming in for service, we encourage you to use our no contact service drop box. To get to the drop box, you can take a left into the dealership from W Kemper Rd and pull under the express Mopar service area







Once you arrive at the service dropbox, fill out the envelope provided. Place your keys in the envelope and slide the envelope in the mail slot located on the service garage door. 




  



Once in our care, we will put a protective cover on your vehicle's steering wheel, seat, and windshield wiper lever and place a disposable floor mat on the floor of your car.

Q: What to I Bring to my Service Appointment?
A: When you come in to our Chrysler Jeep Dodge Ram service department, you will need to bring your driver's license, credit card, and your extended warranty contract when applicable.

Q: How should I schedule an appointment?
A: It is recommended that you use our online service scheduler. If you prefer to call, you can dial 513-782-1025. Press 1 for to schedule an appointment and 2 for any service questions you may have.

Q: Do I need an appointment when bringing my car in for service?
A: Nope! our Express Lane operates on a first come first serve system. Appointments are only required when a rental is needed or requested.

Q: Is there alternative transportation available?
A: Yes! Our shuttle service is available Monday through Friday within 10 miles of the dealership. We can also provide loaner vehicles and rental vehicles if a loaner vehicle is not available.

Q: What credit cards do you accept?
A: We accept most major credit cards such as MasterCard, Visa, and Discover.

Q: What do I do when my tire pressure monitor light comes on?
A: For purposes of safety, please do not ignore the monitor light. First, you need to check the pressure of each tire. If one is low, please bring the vehicle to the dealership and we will inspect your vehicle's tires for you.

Q: Is touch-up paint available for my car?
A: Yes, our parts department carries most colors in stock for your convenience.

Q: If I lose my car keys, how do I get a replacement?
A: Replacement keys are ordered using the vehicle identification number. Chrysler, Jeep, Dodge, and Ram guidelines require us to verify ownership; therefore; please bring proof of ownership such as vehicle registration and a picture identification. Keys are not returnable, so all key orders are prepaid.


Amenities available to you at Jake Sweeney Chrysler Jeep Dodge Ram: Price Match Guarantee, Complimentary shuttle, Wireless internet service available in our customer lounge, complimentary snacks and coffee, comfortable customer lounge, Factory trained technicians, Genuine OEM parts, and more!